DISCLAIMER
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Close Brothers - FCA Submission

On 8 April 2026, Close Brothers Group plc (“CBG”) published a Regulatory Information Service announcement titled Update in relation to motor finance commissions (the “Announcement”), self-classified as inside information under UK MAR. The Announcement claims the FCA’s redress scheme (PS26/3) will cost CBG c.£320 million—“broadly similar” to its existing £294 million provision—and can be “comfortably absorbed by existing capital resources.”

This is not credible. The £320 million figure rests on an average redress of “c.£500 per customer” – 40% below the FCA’s industry average of £829 – from a lender with one of the highest DCA concentrations in the UK market. The £500 figure is arithmetically consistent with a back-of-the-envelope linear scaling exercise. It is inconsistent with a loan-by-loan application of the PS26/3 formula. And the £320 million total is inconsistent with the structure of CBG’s own probability-weighted provision.

This letter to the FCA sets out why.

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